Effective October 29, 2026
1. The agreement
MeerKat is provided by Stack42, LLC ("Stack42", "we", "us"), a Kansas company. By ordering MeerKat, signing in to the MeerKat Portal, or receiving MeerKat alerts, you agree to these terms on behalf of yourself and the company you use MeerKat for ("you", "the client"). If you do not agree, do not use MeerKat.
2. The service
MeerKat is made up of MeerKat Sensors, devices placed on your network that look like ordinary equipment and report anything that tries to reach them; MeerKat Sentries, decoy files, links, and QR codes you place on your own systems; and the MeerKat Portal, where you see what was detected and choose who is alerted, and how. What your plan includes (Standard, Enterprise, or MSP) is set out when you order.
3. Your account
Your company's Admins decide who has a Portal account and what they can do. You are responsible for the people you give access to, for keeping sign-in details private, and for keeping your contact information current, since alerts go to the addresses and numbers on file. Tell us at once at info@stack42.net if you believe an account has been misused.
4. Sensors remain our property
Sensors are provided as part of the service and remain the property of Stack42, LLC, so you never have to manage their hardware lifecycle. Please keep them connected and powered where you placed them, do not open, modify, or attempt to copy their software, and return them when the service ends. We may update a Sensor's software from time to time to keep it effective and secure.
5. Using MeerKat responsibly
Place Sensors only on networks, and Sentries only on systems, that you own or are authorized to monitor. Do not use MeerKat to monitor, probe, or interfere with anyone else's systems, to collect information you have no right to collect, or in any way that breaks the law. You are responsible for any notices your own policies or local law require you to give the people who use your network.
6. Alerts
MeerKat is designed to tell you when something on your network behaves like an intruder, and we work hard to make every alert accurate and timely. No security product can detect every threat, though, and alerts depend on your Sensors staying connected and on email and mobile networks we do not control. MeerKat adds to your other security measures and does not replace them.
7. Text messages
MeerKat Alerts sends text messages about security detections and Sensor health to the people who have allowed them, as your company's Admins choose in Alert settings. Message frequency varies with what your Sensors detect. Message and data rates may apply. Reply STOP to stop receiving texts, or HELP for help, or turn off Allow SMS under Account settings in the Portal. Mobile carriers are not liable for delayed or undelivered messages.
8. Confidentiality and privacy
Everything MeerKat records about your network, and everything in our logs and alerts, is confidential to Stack42, LLC and you. We never share it with any other entity and never use it for advertising. The one exception is a law enforcement request made by subpoena or warrant, which we will comply with and tell you about within 30 days unless we are prohibited from doing so. Our privacy policy describes this in full and is part of these terms.
9. Fees
Fees for your plan are set out when you order. If a payment is overdue, we may pause alerting and Portal access after letting you know, and restore them once the account is current.
10. Ending the service
You can end the service by telling us at info@stack42.net. We may end or suspend it if these terms are broken, after notice where we reasonably can. When the service ends, please return your Sensors, and remove any Sentries from your systems.
11. Warranties and liability
Except as these terms say, MeerKat is provided "as is", without warranties of any kind, to the extent the law allows. To the extent the law allows, Stack42, LLC is not liable for indirect or consequential losses, or for loss of data, revenue, or profit, and its total liability for any claim is limited to the fees you paid for the service in the 12 months before the claim arose.
12. Changes to these terms
We may update these terms. We will post the new version here with its effective date and tell account holders by email before a change that affects them takes effect. Continuing to use MeerKat after that means you accept the change.
13. Governing law
These terms are governed by the laws of the State of Kansas, and any dispute about them will be decided in the state or federal courts located in Kansas.
14. Contact
Stack42, LLC, Kansas, USA. Email info@stack42.net with any question about these terms.